From Oil Shock to Legal Shock: Managing Contractual Risk in Uncertain Times

The surge in oil prices and rising transportation costs are placing mounting pressure on businesses across virtually every sector. While the economic impact is visible, the legal dimension is equally important — and often overlooked. The questions businesses should be asking right now are: Who bears these risks under the contract? And at what point do these circumstances constitute a breach?

This article examines how the economic ripple effects of the Iran conflict are assessed under Thai law — specifically through the concepts of Force Majeure and Hardship — and how businesses can use legal frameworks as tools to manage these risks effectively.

From Oil Shock to Petrochemicals Shock and Supply Shock

Tensions in the Middle East — particularly around the Strait of Hormuz, one of the world’s most critical energy shipping corridors — have disrupted oil transportation and global logistics. Shipping routes are slowing down, being rerouted, and absorbing significant additional costs. The result is a sequential chain of economic disruption unfolding in three distinct waves.

First Wave: Oil Shock

Rapidly rising global oil prices force businesses to absorb higher fuel, electricity, and transportation costs simultaneously. Cost planning becomes increasingly difficult, and the risk of failing to meet contractual delivery obligations grows in parallel.

Second Wave: Petrochemicals Shock

As oil prices rise, petrochemical feedstock prices — such as naphtha and propane — increase accordingly. Some refineries and petrochemical plants are compelled to reduce production capacity, driving up the cost of plastic pellets and basic chemicals. Industries that depend on these materials as core production inputs bear the direct impact.

Third Wave: Supply Shock

A prolonged situation gives rise to a third wave: physical shortages. Plastics such as polyethylene and polypropylene — widely used in packaging and industrial components — become scarce, creating direct disruptions across supply chains. Thai businesses reliant on imports face a double burden: rising costs and insufficient supply.

A recent example is Siam Cement Group (SCG), which temporarily suspended operations at Rayong Olefins and declared force majeure to its counterparties under the relevant contractual provisions. It is a reminder that the impact of the conflict does not stop at energy prices — it cascades directly into contractual performance, affecting both sellers and buyers across the supply chain.

And then, quietly, comes a fourth wave that many businesses do not see coming until it is too late — what might be called the Legal Shock: the moment when rising costs and supply disruptions stop being a commercial headache and start becoming a question of contractual liability.

Which brings us to the central legal questions: Do these circumstances constitute Force Majeure, or do they fall under the more limited concept of Hardship under Thai law?

Force Majeure vs. Hardship Under Thai Law

Under the Thai Civil and Commercial Code, Force Majeure is defined as any event that could not be prevented, even if the party affected had exercised reasonable care expected of a person in the same position and circumstances.

Three elements must be satisfied for an event to qualify as Force Majeure:

(1)   Unforeseeable — A person in the same position and circumstances as the affected party could not reasonably have anticipated the event occurring.

(2)   Unavoidable — Even with reasonable precautions, the consequences of the event could not have been avoided.

(3)   Beyond Control — The event must arise from an external cause, not from any act or omission of the party invoking Force Majeure (Supreme Court Judgment No. 9047/2544).

Importantly, the Supreme Court has established that Force Majeure must render contractual performance genuinely impossible — not merely more difficult or more costly. A rise in construction material prices, for instance, does not constitute Force Majeure, as performance remains possible despite the higher cost (Supreme Court Judgment No. 2829/2522).

Hardship, by contrast, refers to situations where contractual performance remains possible, but an event that neither party could reasonably have anticipated at the time of contracting causes continued performance to become excessively onerous. Such hardship arises where the event is beyond the affected party’s reasonable control and could not reasonably have been avoided or its consequences overcome.

It is worth noting that Thai law does not expressly codify Hardship as a standalone legal concept. A party cannot invoke Hardship alone to seek modification of a contract, and the obligation to perform continues to apply. Hardship does not release a party from liability. In practice, however, it can serve as a legitimate basis for renegotiating contractual terms — provided the contract includes a renegotiation or adjustment mechanism. Such clauses are commonly found in international commercial contracts that reference the UNIDROIT Principles or ICC guidelines, which provide structured frameworks for balancing risk allocation between contracting parties.

Does the Iran Conflict Give Rise to Force Majeure or Hardship?

The cascading impact of Oil Shock → Petrochemicals Shock → Supply Shock has left many businesses grappling with three core problems: (1) sharply rising costs, (2) delivery delays, and (3) raw material shortages. Each carries distinct legal implications.

[1]     Rapid or Severe Cost Increases

As oil prices and freight rates rise, sellers are forced to absorb significantly higher input costs—covering raw materials, electricity, and transportation—often compressing margins severely or even turning performance loss-making. Buyers, meanwhile, face suppliers seeking price adjustments, delaying deliveries, or requesting renegotiation of terms to reflect higher costs.

A practical example: TOFUSAN, an organic soy milk producer, encountered a situation where its packaging supplier insisted that it cancel existing purchase orders and reissue them at prices 40% higher. This illustrates how cost volatility can quickly become both a legal issue and a negotiation challenge for both parties.

Although businesses may perceive surging fuel, freight, and energy costs as events beyond their control, these circumstances generally do not qualify as Force Majeure. Cost fluctuation is considered an inherent business risk that contracting parties are expected to manage. Parties may, however, agree in advance to allocate this risk contractually — for example, through price adjustment mechanisms, rights to extend delivery timelines, or provisions for renegotiation when exceptional circumstances arise.

As such, rising cost scenarios are more likely to constitute Hardship — particularly where the cost increase fundamentally alters the equilibrium of the contract, placing an excessive burden on one party that was neither contemplated nor assumed at the time of contracting.

Contract types commonly exposed to this risk include:

  • Sale or manufacturing contracts with fixed pricing throughout the contract term, leaving the seller to absorb all cost increases
  • Contracts with no price adjustment clause or cost-index formula
  • Freight contracts with fixed service rates and no provision for fuel surcharges
  • Contracts that permit price adjustments but lack clear criteria or caps on the extent of adjustment permitted

This type of exposure commonly appears in long-term supply and offtake agreements, infrastructure construction contracts, distribution agreements, franchise agreements, and project finance arrangements.

Where a contract contains no hardship clause or renegotiation clause, the party bearing the contractual risk will have no recourse and must absorb the increased costs entirely on its own.

[2]     Delivery Delays

Delays may arise from vessel rerouting, vessel shortages, or port congestion — each of which must be assessed on its own facts. Ordinary logistical delays generally do not rise to the level of Force Majeure. However, where a shipping route is formally closed or government measures render transportation genuinely impossible, there is a stronger basis for a Force Majeure claim.

Contract types commonly exposed to this risk include:

  • Contracts where the delivery date is of the essence, with no right to request an extension
  • Contracts providing for liquidated damages at a high rate for late delivery
  • Contracts that expressly exclude upstream supplier delays as a ground for exemption from liability
  • Contracts entitling the buyer to terminate immediately upon delivery delay beyond a specified period

Any assessment requires a careful examination of both the factual circumstances and the specific contractual language — in particular, whether supply chain disruptions or upstream supplier delays have been expressly addressed as grounds for exemption from liability.

[3]     Raw Material Shortages

Raw material shortages must be assessed by distinguishing between two distinct scenarios.

Scenario A: Materials remain available, but at significantly higher prices

Where raw materials can still be sourced — albeit at a substantially higher cost — the mere difficulty of procurement generally does not satisfy the conditions for force majeure. The continued ability to perform, even at greater expense, means the situation remains a business risk that contracting parties are expected to bear (Supreme Court Judgment No. 2829/2522).

This scenario is more likely to constitute Hardship, particularly where the cost increase fundamentally alters the contractual equilibrium for the seller or contractor. Where the contract contains no hardship clause or renegotiation mechanism, the affected party will likely have no contractual basis for relief and must bear the additional cost burden alone.

Contract types commonly exposed to this risk include:

  • Contracts obligating the seller to procure raw materials without specifying the source
  • Contracts that prohibit substitution of material specifications or suppliers
  • Fixed-price contracts with no cost pass-through mechanism

Scenario B: Materials are genuinely unavailable or subject to import/export restrictions

Where a true market shortage exists — for example, where an upstream facility has shut down with no viable alternative source — or where legal restrictions or government measures render importation entirely impossible, there is a stronger basis for Force Majeure. In such cases, contractual performance is genuinely impossible, not merely more difficult or more costly.

Contract types commonly exposed to this risk include:

  • Contracts that specify a particular source for raw material procurement
  • Contracts that prohibit the use of substitute materials
  • Contracts that expressly exclude upstream supplier failures from the scope of Force Majeure

In determining whether a raw material shortage qualifies as Force Majeure under Thai law, the key question is whether the event was one that “could not have been prevented even with reasonable care.” This must be evaluated on a case-by-case basis. Critically, the affected party must be able to demonstrate that it took reasonable steps to mitigate — including actively seeking alternative suppliers and substitute materials — and that the event arose from causes entirely outside its control, rather than from any act or omission on its part.

What Should Businesses Do Now — With Existing Contracts?

Navigating cost volatility and supply chain disruption begins with a clear understanding of how existing contracts allocate risk — and what contractual tools are available to respond. This means examining the relevant provisions on price adjustment, delivery timelines, exemptions from liability, and any mechanisms for renegotiation in times of crisis.

When facing the impact of rising costs, delivery delays, and raw material shortages, the appropriate strategy will differ depending on either a business is acting as buyer or seller. Each party should assess its position carefully — with the dual objective of managing legal exposure and reducing the likelihood of dispute.

If You Are the Supplier

The starting point is an honest assessment of your ability to perform — taking into account rising costs, the risk of delayed delivery, and the possibility of non-delivery altogether due to raw material shortages. That assessment should then inform how you read your contracts and how you approach negotiations with your customers.

The following steps are recommended:

(1)       Identify which party bears the increased cost or risk under each contract. This gives you a clear picture of your actual exposure and informs the decision of whether to absorb the burden, seek to renegotiate, or reduce volumes and suspend acceptance of further orders.

(2)       Review any price adjustment provisions or hardship clauses. Determine whether there is a contractual basis to request a price revision or renegotiation of terms — and if so, understand any applicable caps or limitations on the extent of adjustment permitted.

(3)       Examine the Force Majeure clause carefully, including the notice and mitigation obligations and the timeframes within which they must be fulfilled. Failure to follow the contractual procedures may result in losing the right to invoke force majeure.

(4)       Review any provisions for extension of time. Confirm whether you have the right to request an extension in abnormal circumstances, the required notice period, and the process for obtaining the counterparty’s consent.

(5)       Notify your customer promptly if delivery is likely to be delayed or if there is a risk of non-delivery. Early notification reduces exposure to liquidated damages claims and the risk of immediate termination by the buyer.

(6)       Document the impact and your mitigation efforts. Maintain records demonstrating the actual disruption experienced and the reasonable steps taken to address it — such as approaching alternative suppliers, diversifying sourcing, or adjusting production plans. This documentation will be essential if Force Majeure is later invoked or if the matter proceeds to negotiation or dispute.

(7)       Consider negotiating a temporary cost-sharing arrangement, rather than rigidly adhering to original terms until the business relationship breaks down. Practical options include:

  • A temporary price adjustment for a defined crisis period, with a reversion mechanism once the situation improves
  • A proportional sharing of increased fuel or raw material costs agreed between the parties
  • Revised order volumes or delivery schedules to ease short-term cost pressure while maintaining supply continuity
  • A temporary pricing formula linking part of the price to an oil or freight index for a specified period
  • Alternative commercial arrangements, such as the buyer accepting a temporary price increase in exchange for minimum volume guarantees or a contract extension

Whatever is agreed should be put in writing — and written clearly enough that both parties understand it as a temporary arrangement, not a permanent change to the contract. Set a defined start date, an end date, and agree upfront on what triggers a reversion to the original terms or a further review. A short, well-drafted side agreement now can save a great deal of dispute later.

If You Are the Buyer

The starting point is an assessment of your own supply chain exposure — specifically, how a price increase, delayed delivery, or non-delivery by your supplier would affect your production and service continuity. That assessment should then be mapped against your contracts to identify what rights you hold and what risks you have assumed, so that you can plan your response and engage with counterparties from an informed position.

The following steps are recommended:

(1)       Identify which party bears the increased cost or risk under each contract — for example, whether the agreed price is intended to absorb all cost fluctuations, or whether the contract permits partial cost pass-through to the buyer. This gives you a clear picture of your actual exposure and informs your approach to any renegotiation.

(2)       Determine whether the supplier has the right to adjust the price, and on what terms — including the applicable index, the required notice period, and whether any cap or review cycle applies. This allows you to assess which price adjustments fall within the contractual framework and which may warrant a formal objection or further negotiation.

(3)       Review the provisions governing late delivery, including your rights to claim liquidated damages, to demand expedited performance, or to terminate the contract if delay exceeds a specified threshold.

(4)       Examine the scope of the Force Majeure clause — in particular, whether it covers cost increases or raw material shortages, and what procedural requirements the supplier must satisfy before invoking it, such as written notice within a prescribed timeframe and the supporting evidence required. This puts you in a position to assess whether any Force Majeure claim made by the supplier is contractually valid.

(5)       Develop contingency sourcing plans — including identifying alternative suppliers and distributing purchase orders across multiple counterparties — to reduce the risk of production disruption if any single supplier encounters difficulty.

(6)       Consider a collaborative approach to negotiation — for example, agreeing to a temporary price adjustment, revised delivery schedule, or phased acceptance of goods — so that both parties can continue operating without placing the entire burden on either side. Preserving the commercial relationship over the longer term is often of greater value than enforcing strict contractual rights in the short term.

Approaching the situation from the perspective of both parties makes it significantly easier to find workable solutions and reduces the risk of commercial disputes escalating into formal legal proceedings. This is particularly important at a time when cost pressures and supply chain uncertainty are unlikely to ease any time soon.

Conclusion: The Contract as a Strategic Tool

Beyond managing existing contracts, businesses should use the lessons from this period to build greater resilience into future agreements. New contracts should be structured with flexibility and risk management in mind. This may include incorporating hardship clauses or renegotiation mechanisms, price adjustment formulae linked to oil or freight indices, clearly defined procedures for contract review during periods of difficulty, and well-drafted force majeure provisions with clear notice requirements. Viewed through this lens, a contract is not merely a legal document. It is a strategic instrument — one that, if properly structured, enables businesses to navigate the volatility of geopolitical conflict and energy crises in a disciplined and systematic way.

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Privacy Policy

RL Counsel Limited (⁠referred to as “RL”⁠, “⁠we⁠,⁠” or “⁠our⁠” or “⁠us⁠”⁠) is committed to conduct our services and business under good corporate governances⁠, including recognizing the importance of data security and privacy where we intend to process your personal data with transparency⁠.

The purpose of this privacy policy (⁠“Privacy Policy”⁠) is to maintain your trust and ensure that RL will properly manage and process your personal data including maintain the security measure as specified by the data protection laws⁠, including Personal Data Protection Act B⁠.E⁠. 2562 (⁠2019⁠) (⁠the Data Protection Law)⁠⁠.

This Privacy Policy RL processes (⁠including collects⁠, uses and shares⁠) personal data⁠. Reference in this Privacy Policy “⁠you⁠” or “⁠your⁠” are references to individual whose personal data is processed by RL in connection with the transactions or other activities you have or deal with us⁠, including the activities as described in this Privacy Policy⁠.

1⁠.     Collection of Personal Data

We may⁠, directly or indirectly⁠, collect your personal data from the following sources⁠:

Information you or your representative or other related persons provide to us directly from time to time⁠, including through our website⁠, email communications sent to or from us⁠, speaking to us in person over the telephone⁠, or visiting our office in relation to the services provided by us or provide to us⁠; and

Information about you from other reliable sources or public sources such as government body⁠, and other professional institution⁠.

2⁠.     Type of Personal Data

Depending on purposes of use and requirement in processing personal data⁠, we may collect various types of your personal data including⁠:

Basic Information⁠: full name⁠, gender⁠, phone number⁠, email address⁠, postal address⁠, title and position⁠, identification number or passport number⁠;

Special categories of information⁠: religion or other similar belief⁠, racial or ethnic origin⁠, health data and details of trade union membership (⁠these information will only be collected in limited special circumstances⁠)⁠;

Personal Data of minors⁠, quasi-incompetent person and incompetent person (⁠Incapacitated Person⁠)⁠: We will process the personal data of Incapacitated Person only where it is permitted by Data Protection Law⁠. We will arrange to obtain the consent from parent⁠, curator or guardian who is the legal representative of such Incapacitated Person (⁠as the case may be⁠)⁠. This does not apply in a case of obtaining consent for processing of personal data of minor over 10 years old which is strictly personal⁠, suitable to his condition in life and actually required for reasonable needs which such minor can provide consent to us directly⁠;

Financial information⁠: bank account and payment related information⁠;

Technical information/ Registration data⁠: IP address⁠, unique device identifier⁠, cookies and other data linked to a device and data about usage of our website⁠;

Picture and Video Recordings⁠: Images or video recording captured by CCTV installed on our premises⁠;

Job applicant data⁠: Data provided by job applicants or others on our websites or offline means in connection with recruitment process; and

3⁠.     Purpose of Use

We will process your personal data⁠: (⁠i⁠) to perform contractual obligations⁠, (⁠ii⁠) to comply with legal obligations⁠, (⁠iii⁠) for the legitimate interest⁠, or (⁠iv⁠) for the preparation of the historical documents or for the purpose relating to research or statistics⁠. We will use personal data for the abovementioned purposes and scope⁠, including the following purposes⁠:

3⁠.1  Providing our legal service

–       checking conflict of interest⁠;

–       Carrying out legal services⁠;

–       tax reporting obligations⁠; and

–       managing payment⁠, fee⁠, charge and collecting and recovering money owned to us⁠.

Note⁠: In certain circumstances⁠, in the course of our service⁠, you may provide us with personal data of individuals who are not aware of our involvement or of our processing of their personal data⁠. In such situations⁠, we will not directly contact with such data subject whose personal data we are processing⁠, or it may be under other reasons that would not be appropriate for us to provide them with a privacy notice⁠. Before you pass any such personal data to us⁠, you must therefore ensure that the relevant data subject have received any requisite privacy notice in connection with the performance of our service⁠.

3⁠.2  Marketing⁠, event⁠, seminar⁠, customer satisfaction⁠, and research and development

–       asking you for feedback (⁠for instance⁠, in a survey⁠) about our services and managing our review and act on such feedback⁠; and

–       conducting research or strategy analysis in developing⁠, improving and maintaining the quality of our service⁠.

3⁠.3  Recruiting new employees

–       conducting interviews and background checks⁠;

–       evaluating individuals for employment and contractor opportunities⁠;

–       managing onboarding procedures⁠; and

–       considering candidates for future suitable opportunities⁠.

3⁠.4  Contacting with vendors⁠, service providers⁠, contractors or outsourced entities (⁠“Vendors”⁠)

–       engaging Vendors for specific services⁠;

–       registering Vendors for on-boarding⁠, agreement execution⁠, and payment processing⁠;

–       tax reporting obligations⁠; and

–       maintaining communication for ongoing services⁠.

3⁠.5  Security and Safety (⁠CCTV Monitoring⁠)

–       Monitoring and ensuring the safety and security of our premises⁠, personnel⁠, assets⁠, and visitors⁠;

–       Investigating and addressing security incidents or violations⁠;

–       Preventing unauthorized access to our premises⁠; and

–       Assisting in compliance with legal obligations or in responding to law enforcement requests where applicable⁠.

4⁠.     Disclosure

We will not disclose your personal data without any lawful basis⁠. In the case we are required to transfer your personal data to other third parties⁠, we will proceed according to an appropriate procedure in order to ensure that other third parties will protect and prevent your personal data from any lost⁠, unauthorized access⁠, usage⁠, modification or disclosure⁠. Your data may be disclosed to other third parties including⁠:

–       Our networking law firms or other professional advisors as per your request for the case where we need to sub-contract our services to them⁠;

–       Other third-party service providers such as cloud service provider⁠;

–       Governmental and regulatory bodies⁠;

–       Auditors⁠, and other advisors⁠; and

–       Other data controllers to whom you have instructed us to disclose or transfer your personal data⁠, etc⁠.

5⁠.     Cross-Border Transfer

We will disclose your personal data to the recipient outside of Thailand only where it is permitted by Data Protection Law and/or other applicable laws⁠. In this regard⁠, we may follow the rules and regulations for the transfer of data to outside Thailand by entering the relevant agreements or use other available tools under the Data Protection Law⁠, and we may rely on the data sharing agreement or data processing agreement (⁠as the case may be⁠) containing the standard contractual clause which require the data receiver to allow the data subject to exercise their rights with such data receiver in the case of a breach of data sharing agreement or data processing agreement⁠, or other permitted tools for the transfer of personal data to other countries⁠.

6⁠.       Data Retention Period

We will retain your personal data as long as it is necessary for the purpose of data processing⁠. After that⁠, we will delete and destruct your personal data except as may be required⁠, by applicable laws⁠, or for protection of RL⁠’s interest⁠.  In general⁠, personal data will be kept for a maximum period of 10 years or otherwise longer if it is specifically provided by law or for the protection of RL⁠’s interest⁠.

Upon the completion of the abovementioned period⁠, we will follow the deletion and destruction procedure to ensure that all your personal data is safely deleted from server of RL or is retained in the form of anonymous data⁠.

7⁠.     Data Security Measure

We will handle all personal information in an appropriate manner and put in place proper measures to prevent the disclosure or loss of⁠, tampering with⁠, or damage to⁠, any personal information in our custody⁠, by implementing operational procedures and instructing our staff⁠.

To achieve our intention as described above⁠, we adopt internal policies relating to personal information management rules (⁠client information⁠)⁠, information security policy to prevent any unauthorize or unlawful access⁠, use⁠, change⁠, amendment and disclosure of personal data⁠. We implement measures to protect our computer system such as⁠, Firewall⁠.

Although we make our best efforts to protect personal data with our technical mechanism along with the management by our personnel to control access and keep personal data against unauthorized access⁠, we cannot always guarantee the security and confidentiality of personal data from every incident that may arise⁠, such as virus threat and unauthorized access⁠. You should regularly keep up with technology news⁠, install personal firewall software to prevent your computer from threat or data theft⁠. Also⁠, monitoring own account on a regular basis such as monitoring balance⁠, transaction date and keeping personal data and financial status confidential are strongly recommended⁠.

8⁠.     Your right and request

In accordance with the Data Protection Law⁠, you have the following rights which may be amended pursuant to any regulations of the Data Protection Law⁠:

To be notified⁠: if we wish to collect⁠, store⁠, use or disclose your personal data in any manner beyond the intended purposes or your given consent⁠, we will notify and/or seek your prior consent with respect to such additional scope⁠;

To access personal data⁠: you may request for a copy of your personal data and request to disclose about the source of your personal data⁠;

To rectify personal data⁠: you may file a request to rectify any of your personal data that has been changed to ensure that your personal data is accurate⁠, up-to-date⁠, complete and not misleading⁠;

To erasure or destroying of personal data⁠: you may request to erase or make your personal data unidentifiable under any of the following circumstances⁠: (⁠1⁠) your personal data is no longer needed to be processed for the intended purposes⁠, (⁠2⁠) you withdraw your consent for your personal data to be processed and we no longer have any legal right to process your personal data for the intended purposes⁠, (⁠3⁠) you object to our processing of your personal data⁠, or (⁠4⁠) your personal data was processed in contravention of Data Protection Law⁠;

To suspend the use of your personal data⁠: you may request us to suspend the use of your personal data in any of the following events (⁠1⁠) when we are in the process of verifying certain information for the purpose of rectifying⁠, updating⁠, completing or avoiding any misleading about your personal data upon your request⁠; (⁠2⁠) when your personal data is to be erased⁠, but you instead request to suspend its use⁠; (⁠3⁠) when it is no longer necessary to store your personal data⁠, but you request us to continue the storage of your personal data for establishing legal claims⁠, legal compliance⁠, exercise of legal rights or defenses⁠; or (⁠4⁠) when we are in the process of verifying its legitimate rights in its data collection or processing for purposes specified by applicable law⁠;

To object the collection⁠, use and disclosure of personal data⁠: you may object the processing of your personal data in the case where (⁠1⁠) your personal data was collected by us for the purpose of (⁠a⁠) our public interest⁠, (⁠b⁠) our compliance with a governmental order or (⁠c⁠) our legitimate interest or legal basis⁠; and (⁠2⁠) we have processed your personal data for the purpose of direct marketing⁠;

To data portability⁠: in case where it is technically available⁠, you may request to receive your personal data in a commonly used or readable by the automatic device or to automatically transfer⁠; and

To withdraw the consent⁠: in case where you have given the consent for the processing of your personal data to us (⁠where the consent is not required by other applicable laws⁠)⁠, you have the right to withdraw the consent at any time⁠. Should a withdrawal of any consent affect any transactions or provision of services or activities carried out or offer by us⁠, you will be informed at the time of withdrawal request⁠.

Upon your request⁠, we may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data or exercise any of your other rights⁠. This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it⁠. We may also contact you to ask for further information in relation to your request⁠.

Please note that we may not be able to respond to your request if it does not meet the requirements of the Data Protection Law or if we are authorized by the Data Protection Law or other related legislation to refuse your request for disclosure or otherwise⁠.

In case we cannot comply with your request to exercise the right of data subject⁠, you may make a complaint to the regulator⁠, including the Personal Data Protection Committee⁠, Ministry of Digital Economy and Society⁠.

Note⁠: The procedures above will take no more than 30 (⁠thirty⁠) days following receipt of your request and all supporting documents⁠. Please also note that the process may take longer than 30 (⁠thirty⁠) days if your request is particularly complex or you have made a number of requests⁠. In this case⁠, we will notify you and keep you updated⁠.

9⁠.     Contact for Inquiries

All requests⁠, opinions⁠, questions⁠, complaints and other inquiries with respect to our handling of personal data should be referred to us at the address below⁠.⁠

Address⁠:

RL Counsel Limited

62/15 Thaniya Road, Suriyawongse Bangrak, Bangkok 10500 Thailand.

Tel⁠: 66 2 235-3339

Email ⁠: admin@rlcounsel.com

Please note that our business hours are from 9:00 am to 12⁠:00 noon and from 1⁠:00 pm to 5⁠:30 pm⁠, Monday to Friday (⁠excluding public holidays⁠)⁠.

10⁠.  Cookies

Cookies are small electronic information stored in the form of text file and will be sent to the browser of data subject for sending the information back to the server every time you visit the website⁠. RL website will send cookies to your browser and may be recorded on the computer or devices you use to access the website⁠. Cookies are important in enabling websites to remember the setting on your devices⁠.

We will use cookies and other similar technologies for different purposes including as a technical measure and to improve our services as follows⁠:

–       To help remember the information about your browser and setting and help you to access the website easily⁠.

–       To help assess the efficiency and result of website service that is still not fully functional and need to be improved⁠;

–       To collect and analyze website visit information that allows us to understand users interest and how you use our services which are important for optimizing efficiency and improve our service⁠; and

–       To enhance the website using experience⁠, including allow us to deliver the services and information that meet your interests⁠.

Our website uses both our cookies (⁠first party cookies⁠) and third-party cookies which are determined and set by third-party service providers such as our third-party service provider to enhance the functionality of the website⁠.

Additionally⁠, we may embed the content or video from other social media websites such as LinkedIn⁠. These websites may have their own cookies setting that is beyond our control and responsibility⁠. You should study the cookie policy of such relevant third party for more information regarding their use of cookies⁠.

We use 2 types of cookies as follows⁠:

Session Cookies⁠: A temporarily existing cookie to remember you during your visit our website⁠, for example⁠, monitoring your default language⁠. This type of cookies will be deleted from your computer or device when you leave the website or close the web browser⁠.

Persistent Cookies⁠: A cookie existing for a certain period of time or upon your deletion⁠. This type of cookie will allow our website to remember you and your preference setting when you revisit the website which will help you to access the website more easily⁠.

We use the above cookies for the purpose of use as follows⁠:

Strictly necessary cookies⁠: these cookies are essential for the use in providing website service for allowing you to access any functions of the website including remembering information you have provided via the website⁠.

Analytical/Performance cookies⁠: these cookies allow us to see the user interactions when using our website⁠ and allow us to understand which pages or areas of the website are popular⁠, as well as to analyze other aspects of information⁠. We also use this information to improve the website function and to understand the user behavior⁠. However⁠, the information these cookies collected will be anonymous and used for statistical analysis only⁠.

Functionality cookies⁠: these cookies will allow our website to remember options in your preference setting and deliver additional features and contents that meet your preference such as helping remember your user account name⁠, changes in font size setting or page setting which you can customize⁠.

Targeting/Advertising cookies⁠: these cookies will be recorded in your computer or device to remember your visit⁠, including pages and links that you visit or follow⁠. We will use this information to adjust the website and arrange our marketing activities to meet your interest⁠.

Our website may contain URL that can link to other social media or other social media platforms which may allow you to share content in our website with others on social media and establish other interactions with those social media via our website⁠. As a result⁠, the setting of these cookies is determined and set by social media service providers who are third parties to track your online activities⁠. We have no authority to control information collected by such cookies⁠. We suggest you check those social media platforms for additional information regarding the cookies and the cookies management of such social media service providers⁠.

11⁠.  Continuous Improvement

We continuously strive to improve our policies and procedures for the handling of personal information⁠, and as a result this Privacy Policy may be amended⁠, as required⁠.  As such⁠, kindly note that you are reminded to check our website from time to time for updates⁠.

This Privacy Policy is effective from 29 September 2025.

Disclaimer

No Attorney-Client Relationship
The information on this website is provided by RL Counsel Limited (“RL,” “we,” “us,” or “our”) for general informational purposes only and does not constitute legal advice. Accessing or using this website does not create an attorney-client relationship between you and RL.

Not Legal Advice
The content on this website, including articles, insights, and other materials, is not intended as legal advice for any specific situation. Legal advice can only be provided after we have reviewed the specific facts of your matter. You should not act or rely on any information on this website without seeking appropriate professional advice.

Accuracy and Updates
While we strive to keep the information on this website current and accurate, we make no representations or warranties about the completeness, accuracy, or reliability of the information. Laws and regulations change frequently, and the information provided may not reflect the most recent developments.

Limitation of Liability
RL disclaims all liability for any actions taken or not taken based on information from this website. We are not responsible for any direct, indirect, or consequential damage arising from your use of this website or reliance on its content.

Unsolicited Communications
Sending us information through this website, email, or other electronic means does not create an attorney-client relationship. Do not send confidential or sensitive information until we have confirmed in writing that we can represent you.
Please note that we may not be able to represent you if we already represent another party with interests adverse to yours, even if you have previously shared information with us.

Confidentiality Notice
Any information you submit to us before establishing a formal attorney-client relationship may not be protected by attorney-client privilege. We reserve the right to review such information and may be unable to represent you if doing so would create a conflict of interest.

Third-Party Links
This website may contain links to external websites and resources that are not owned or controlled by RL. These links are provided for your convenience and informational purposes only.
RL does not endorse, recommend, or assume responsibility for the content, products, services, or practices of any third-party websites. The inclusion of any link does not imply our approval or endorsement of the linked site or its operator.

We do not control the content of external websites and are not responsible for their accuracy, completeness, security, or availability. Third-party websites may have different privacy policies and terms of use that govern your interaction with those sites. You access and use third-party websites entirely at your own risk, and we recommend reviewing the terms of use and privacy policies of any external sites you visit.

This disclaimer is subject to change without notice. RL assumes no liability for any damages or losses that may result from your use of this website or third-party websites and resources. For specific legal advice regarding your situation, please contact us to discuss representation.